Update: How to Manage Your Settings

Tuesday, February 17th, 2015
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The way that you access online dating websites may change due to new website filtering guidelines which are being applied by internet service providers (ISPs). The guidelines were put in place to protect children from seeing unsuitable content, but they can also mean that adults are unable to access their online dating accounts.

If you find that your service provider is blocking your access to dating websites, The Online Dating Association has given advice about how to update your filter settings. Click on the name of your ISPs below to find out how to update your settings to allow access to online dating websites, including Muddy Matches:

BT Parental Controls

TalkTalk Home Safe

Sky Broadband Shield

Virgin Media Web Safe

Please read the instructions carefully, as they are different for each ISP.