Welcome to the New Muddy Matches Website

Thursday, December 05th, 2013

The homepage of the new Muddy Matches website, featuring 4 friends in country attire.

The Muddy Matches website has had a face lift!  Behind the scenes, we have spent a good part of this year working on a fresher-feeling and mobile-friendly website; we hope you like it!

So what can you expect from the new website?

Mostly, the changes have been aesthetic.  You will notice that we have gone for a much cleaner look, which is more in line with what people expect from a website these days; as much as we loved our old website, the original design work was done in 2006 and it was starting to show!

These days, we like to access our accounts on the go and so the other major change is that the new website is fully “responsive”, meaning that you can easily access it from any device, be that the dusty old desktop computer in the farm office, or the latest whizzy tablet.  Those accessing the site from a mobile device will notice a more “app-like” experience without the need to download a specific app – we do of course still have our own dedicated iPhone and Android apps for those who prefer this.

There are no new features as such at this stage, but we have been tweaking what we have already got to try and improve the user experience.  You will notice, for example, that the messaging system has been completely overhauled and, with all the conversations between you and another person now on one page, we think you will find it much easier to keep tabs on what you have said to whom!

We’re here to help

We hope that you will find your way around the new site easily and get to grips with any of the functionality changes without a problem.  However, if you are struggling with anything, please remember that you can get in touch with our Customer Care team who will be happy to help you.  Please write to customercare@muddymatches.co.uk.

Technical issues

We have tested and tested the new website until we are blue in the face and are happy with what has been released.  However, there is always a chance that we have missed something, or that version 8.4 of one particular browser throws up a weird bug on a certain device that we haven’t spotted.  Therefore, if there is anything that doesn’t seem right or that is affecting your user experience, please let us know and we will try to resolve it as soon as we can.  Please report any technical issues to steve@muddymatches.co.uk.